In-Store Merchandising & Customer Service Associate

Macy's; Melaleuca Isles (FL); On-site; USD 21,000 - 26,000; Full time

Benefits offered by this job

Merchandise discounts

Performance-based incentives

Annual merit review

Employee Assistance Program

401k match

Paid time off

Job summary

Macy's is hiring a Merchandising Colleague to help create an inspiring in-store experience by moving and placing merchandise, refreshing displays, and ensuring pricing and signage are accurate.

You will greet customers, build relationships, support sales across departments, and collaborate to meet goals while adhering to policies. This role requires flexible availability, including weekends, and involves standing, lifting, and handling merchandise.

Qualifications

• Experience delivering friendly, helpful customer service.
• Ability to read and understand policies in English.
• Willingness to work weekends and holidays.
• Strong collaboration and communication skills.
• Able to learn products and guide customers.

Responsibilities

• Execute merchandise movement and placement strategies.
• Maintain organized, shoppable displays.
• Ensure pricing and promotional signage is current.
• Greet customers and offer assistance to create connections.
• Collaborate with colleagues across departments to meet sales goals.

Skills

Customer service

Communication

Greeting customers

Sales support

Teamwork

Flexibility

Tools

POS system

Cash handling

Job description

Macy's is hiring a Merchandising Colleague to help create an inspiring in-store experience by moving and placing merchandise, refreshing displays, and ensuring pricing and signage are accurate.

You will greet customers, build relationships, support sales across departments, and collaborate to meet goals while adhering to policies. This role requires flexible availability, including weekends, and involves standing, lifting, and handling merchandise.