In-Store Loan Services Customer Support

Loan Max Title Loans; Concord (NH); On-site; USD 20,000 - 29,000; Full time

Job summary

LoanMax Title Loans is seeking a Customer Service Representative in Concord, NH. The role involves assisting potential borrowers and current customers with loan products, evaluating vehicles, and managing accounts with timely communication.

You will handle in-store and phone inquiries, explain terms, and ensure compliance with policies. The position offers training, benefits after the 91st day, and a full-time schedule.

Qualifications

• Must be able to work full-time schedule listed above.
• Positive attitude and strong work ethic.
• Excellent communication skills.
• Detail-oriented and organized.

Responsibilities

• Provide exceptional customer service in person and by phone
• Explain loan products, terms, and payment options clearly and professionally
• Evaluate vehicles and process loan applications
• Manage customer accounts and payment processing
• Perform data entry and maintain accurate records
• Make courtesy reminder calls as needed
• Maintain compliance with company policies and applicable laws

Skills

Customer service

Communication skills

Data entry

Attention to detail

Education

High school diploma or equivalent

Job description

LoanMax Title Loans is seeking a Customer Service Representative in Concord, NH. The role involves assisting potential borrowers and current customers with loan products, evaluating vehicles, and managing accounts with timely communication.

You will handle in-store and phone inquiries, explain terms, and ensure compliance with policies. The position offers training, benefits after the 91st day, and a full-time schedule.