In-Store Framing & Customer Experience Specialist

Michaels Stores; Joliet (IL); On-site; USD 21,000 - 25,000; Full time

Job summary

Michaels Stores in Joliet, IL is seeking a team member to help customers craft framing solutions and keep the store well merchandised and in-stock. You will assist shoppers, complete framing orders with care, operate the cash register, and support merchandise replenishment in a fast-paced retail environment.

The role emphasizes friendly service, safety, and collaboration with teammates while meeting store standards and Omni channel processes. Some shifts may include evenings and weekends.

Qualifications

• Basic computer skills and basic measuring skills.
• Ability to operate the framing equipment and glass cutter.

Responsibilities

• Build customer relationships while creating custom framing solutions and help customers shop the store.
• Complete framing orders with quality and on-time delivery.
• Maintain the ready-made frame department and other areas as assigned.
• Provide friendly customer service and assist with Omni channel processes.

Skills

Basic computer skills

Basic measuring skills

Retail experience

Experience selling products

Tools

Framing equipment

Glass cutter

Job description

Michaels Stores in Joliet, IL is seeking a team member to help customers craft framing solutions and keep the store well merchandised and in-stock. You will assist shoppers, complete framing orders with care, operate the cash register, and support merchandise replenishment in a fast-paced retail environment.

The role emphasizes friendly service, safety, and collaboration with teammates while meeting store standards and Omni channel processes. Some shifts may include evenings and weekends.