Fashion Sales Advisor: Elevate Customer Experience

H&M; Lancaster (Lancaster County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Staff discount card

HIP incentive program

Colleague Resource Groups

Health insurance & wellness benefits

Job summary

H&M is hiring a Sales Advisor in the United States to welcome customers, share fashion knowledge, and guide shoppers through the store experience. You will support selling efforts, promote Hello Member, and help maintain attractive displays and stock flow.

The role emphasizes teamwork, strong customer service, and adherence to store procedures while representing the H&M brand in a positive, inclusive manner.

Qualifications

• Passionate about fashion and delivering a great in-store experience.
• Experience in customer service or retail roles.
• Able to communicate clearly and collaborate with store teams.

Responsibilities

• Provide excellent customer service and guide customers through the store.
• Promote products and in-store loyalty initiatives to meet sales targets.
• Assist with garment care, merchandising and stock replenishment.
• Maintain clean, tidy sales floor and back-of-house areas.

Skills

Customer service

Sales experience

Communication

Team collaboration

Fashion knowledge

Tools

Instore Care App

Click & Collect

Smart Store

Job description

H&M is hiring a Sales Advisor in the United States to welcome customers, share fashion knowledge, and guide shoppers through the store experience. You will support selling efforts, promote Hello Member, and help maintain attractive displays and stock flow.

The role emphasizes teamwork, strong customer service, and adherence to store procedures while representing the H&M brand in a positive, inclusive manner.