In-Store Educator: Guest Experience & Product Education

Lululemon Athletica; Torrance (CA); On-site; USD 29,000 - 36,000; Full time

Benefits offered by this job

Extended health and dental benefits

Paid time off

Savings and retirement plan matching

Generous employee discount

Fitness & yoga classes

Parenthood top-up

Development program offerings

Mentorship programs

Job summary

lululemon in Torrance, CA is seeking an Educator to deliver world-class guest experiences in our luxury retail stores. You will engage guests, share top-quality product education, and authentically convey our community and culture.

The role emphasizes inclusive teamwork, strong guest service, and adaptability in a fast-paced environment with bright lights and music. Flexible scheduling and a commitment to safety are part of daily responsibilities.

Qualifications

• Must be legally authorized to work in the United States.
• Must be 18 years of age or older.
• Knowledge of store safety and guest service standards is expected.

Responsibilities

• Interact with guests to ensure a great guest experience.
• Assess guests’ needs to provide customized, effective purchase and return solutions and support.
• Provide technical product education by articulating the value and benefit of the product.
• Facilitate a seamless end-to-end guest experience by conducting accurate and timely guest transactions and executing market-relevant omnichannel programs according to company standards.
• Move dynamically on the floor to engage guests and attend to store needs.
• Receive guest feedback and partner with store leadership to take appropriate action and “make it right” for guests.

Skills

Inclusion & Diversity

Integrity/Honesty

Guest Experience

Personal Responsibility

Self-Awareness

Collaboration and Teamwork

Enthusiasm

Education

High school diploma / GED

Job description

lululemon in Torrance, CA is seeking an Educator to deliver world-class guest experiences in our luxury retail stores. You will engage guests, share top-quality product education, and authentically convey our community and culture.

The role emphasizes inclusive teamwork, strong guest service, and adaptability in a fast-paced environment with bright lights and music. Flexible scheduling and a commitment to safety are part of daily responsibilities.