In-Store Customer Service & Orders Specialist

Domino's Pizza; New York (NY); On-site; USD 32,000 - 42,000; Full time

Job summary

Domino's at 954 Nostrand Ave in New York is seeking a Customer Service Rep to support daily store operations, take orders in person or by phone, and ensure accurate cash handling and quick service during busy shifts.

You will operate all store equipment, stock supplies, enter orders via keypad or touchscreen, and collaborate with team members to maintain clean, safe work areas and uphold Domino's fast, friendly service standards.

Qualifications

• Strong customer service and communication skills.
• Ability to process phone and in-person orders.
• Accurate cash handling and change making.
• Ability to use computer keypad or touchscreen to enter orders.
• Ability to work in a fast-paced store environment.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.

Skills

Verbal communication

Cash handling

Order entry

Teamwork

Multi-tasking

POS system

Tools

POS system

Job description

Customer Service Rep(03554) - 954 Nostrand Ave

• Full-time
• Job Category Org: Store Customer Service Rep

General Job Duties For All Store Team Members
Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

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