In-Store Customer Experience Specialist

Domino's; Village/Town of Mount Kisco (NY); On-site; USD 21,000 - 28,000; Full time

Job summary

Domino's in Mount Kisco, NY is hiring a Full-time Customer Service Rep to support in-store and phone order processing. The role involves operating store equipment, stocking ingredients, and handling customer orders with accuracy and courtesy.

The candidate should be able to enter orders via keyboard or touch screen, manage inventory, and work in a fast-paced environment while maintaining food safety and cleanliness standards.

Qualifications

• Previous customer service experience preferred.
• Ability to take orders accurately and handle payments.

Responsibilities

• Operate all equipment.
• Stock ingredients from delivery area to storage, work area, walk-in cooler.
• Receive and process telephone orders.
• Take inventory and complete associated paperwork.
• Clean equipment and facility daily.
• Ability to comprehend and give correct written instructions.
• Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
• Enter orders using a computer keyboard or touch screen.
• Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
• In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
• Exposure to cornmeal dust.
• Cramped quarters including walk-in cooler.
• Hot surfaces/tools from oven up to 500 degrees or higher.
• Sharp edges and moving mechanical parts.

Skills

Customer service

Cash handling

Order taking

Verbal communication

Tools

POS system

Computer keyboard

Job description

Domino's in Mount Kisco, NY is hiring a Full-time Customer Service Rep to support in-store and phone order processing. The role involves operating store equipment, stocking ingredients, and handling customer orders with accuracy and courtesy.

The candidate should be able to enter orders via keyboard or touch screen, manage inventory, and work in a fast-paced environment while maintaining food safety and cleanliness standards.