Customer Service Rep(03651) - 1555 Nostrand Ave

Domino's; New York (NY); On-site; USD 2,066,000 - 2,755,000; Full time

Job summary

Domino's is seeking a Customer Service Rep at our New York store. You will handle in-store and phone orders, greet customers, and ensure accurate cash transactions while maintaining a clean, organized workspace.

Responsibilities include stocking ingredients, operating the register, and coordinating with team members to fulfill orders in a fast-paced environment. This role requires clear communication and reliability in a store setting.

Qualifications

• Ability to communicate clearly with customers and co-workers.
• Accuracy in cash handling and giving correct change.
• Basic math skills for transactions and inventory counts.
• Ability to operate basic store equipment and computer/terminal.
• Willingness to work in a fast-paced, customer-facing role.

Responsibilities

• Operate all store equipment as needed.
• Stock ingredients from delivery area to storage and work areas.
• Receive and process telephone and in-person orders.
• Take inventory and complete accompanying paperwork.
• Keep equipment and facility clean and organized daily.

Skills

Customer service

Cash handling

Telephone orders

Inventory management

Written/verbal communication

Job description

Customer Service Rep(03651) - 1555 Nostrand Ave

• Full-time
• Job Category Org: Store Customer Service Rep

General Job Duties For All Store Team Members
Operate all equipment.

Stock ingredients from delivery area to storage, work area, walk-in cooler.

Receive and process telephone orders.

Take inventory and complete associated paperwork.

Clean equipment and facility approximately daily.

Ability to comprehend and give correct written instructions.

Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

Must be able to make correct monetary change.

Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

Ability to enter orders using a computer keyboard or touch screen.

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

Sudden changes in temperature in work area and while outside.

Fumes from food odors.

Exposure to cornmeal dust.

Cramped quarters including walk-in cooler.

Hot surfaces/tools from oven up to 500 degrees or higher.

Sharp edges and moving mechanical parts.

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