In-Store Customer Experience Specialist (POS)

PLS; Lewisville (TX); On-site; USD 28,000 - 35,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Lewisville, TX is seeking Customer Service Representatives (CSRs) to deliver exceptional service and educate customers about our products. The role involves maintaining high-quality standards while managing customer interactions and complaints. Candidates need prior customer service experience, with a preference for those fluent in English and Spanish. We offer competitive benefits, including medical and 401(k) plans, and opportunities for advancement.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant preferred.
• English fluency is required; English/Spanish bilingual is a plus.
• Able to work flexible hours, including early mornings, evenings, weekends, and holidays.

Responsibilities

• Providing outstanding customer service to ensure repeat business.
• Educating customers on products and services.
• Resolving customer complaints or referring them to the Store Manager.

Skills

Customer service experience

Communication skills

Attention to detail

Multi-tasking ability

Professional appearance

Job description

PLS in Lewisville, TX is seeking Customer Service Representatives (CSRs) to deliver exceptional service and educate customers about our products. The role involves maintaining high-quality standards while managing customer interactions and complaints. Candidates need prior customer service experience, with a preference for those fluent in English and Spanish. We offer competitive benefits, including medical and 401(k) plans, and opportunities for advancement.