Bilingual Customer Advocate | Flexible Hours & Growth

PLS; Grand Prairie (TX); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Medical/Dental/Vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS is hiring a Customer Service Representative (CSR) at their Grand Prairie, Texas location. CSRs are the face of the company, responsible for delivering superior customer service and educating clients about products and services.

The ideal candidate should have previous customer service experience and exceptional attention to detail. Benefits include medical, 401(k), vacation, and opportunities for advancement.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant is preferred.
• Exceptional attention to detail and ability to multi-task is required.
• Professional appearance and demeanor is necessary.

Responsibilities

• Providing outstanding customer service to ensure repeat business.
• Educating customers on products and services.
• Resolving customer complaints or referring them to management.

Skills

Customer service experience

Ability to engage with customers

Attention to detail

Bilingual (English/Spanish)

Job description

PLS is hiring a Customer Service Representative (CSR) at their Grand Prairie, Texas location. CSRs are the face of the company, responsible for delivering superior customer service and educating clients about products and services.

The ideal candidate should have previous customer service experience and exceptional attention to detail. Benefits include medical, 401(k), vacation, and opportunities for advancement.