In-Store Customer Experience Pro - Service & Support

PLS; Plano (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Vacation

Ongoing training

Job summary

PLS is seeking a Customer Service Representative in Plano, TX to be the primary point of contact with customers, providing outstanding service and educating them on products. This role requires a customer-focused individual with previous experience in related fields.

Responsibilities include maintaining quality standards, ensuring compliance, and addressing customer inquiries. Candidates with bilingual abilities in English and Spanish are preferred. Benefits include medical, dental, vision, and a 401(k).

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant preferred.
• Exceptional attention to detail and ability to multi-task.
• Professional appearance and demeanor required.

Responsibilities

• Providing outstanding customer service to ensure repeat business.
• Educating customers on products and services offered.
• Resolving customer complaints effectively.

Skills

Customer service experience

Attention to detail

Multi-tasking

Bilingual (English/Spanish)

Job description

PLS is seeking a Customer Service Representative in Plano, TX to be the primary point of contact with customers, providing outstanding service and educating them on products. This role requires a customer-focused individual with previous experience in related fields.

Responsibilities include maintaining quality standards, ensuring compliance, and addressing customer inquiries. Candidates with bilingual abilities in English and Spanish are preferred. Benefits include medical, dental, vision, and a 401(k).