Customer Experience Specialist - Flexible Hours

PLS; Waco (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Medical dental vision

401(k)

Vacation

Opportunities for advancement

Ongoing training

Job summary

PLS in Waco, Texas is looking for Customer Service Representatives (CSRs) to serve as the primary point of contact for our customers. The role involves delivering superior customer service, educating customers on products, and ensuring compliance with all regulations.

The ideal candidate should have previous customer service experience, exceptional attention to detail, and the ability to work flexible hours. Benefits for eligible team members include medical, 401(k), and vacation opportunities.

Qualifications

• Previous customer service experience in hospitality, financial services, retail, or restaurant is preferred.
• Must be honest and have integrity.
• Able to work flexible hours, including early morning, evenings, weekends, and holidays.

Responsibilities

• Provide outstanding customer service to ensure repeat business.
• Educate customers on products and services.
• Resolve customer complaints or refer them to the Store Manager.

Skills

Customer service experience

Attention to detail

Ability to multi-task

English fluency

Bilingual (English/Spanish)

Job description

PLS in Waco, Texas is looking for Customer Service Representatives (CSRs) to serve as the primary point of contact for our customers. The role involves delivering superior customer service, educating customers on products, and ensuring compliance with all regulations.

The ideal candidate should have previous customer service experience, exceptional attention to detail, and the ability to work flexible hours. Benefits for eligible team members include medical, 401(k), and vacation opportunities.