In-Store Customer Experience Specialist

SmartRecruiters, Inc.; Savoy (IL); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Restaurant d'entreprise

Job summary

SmartRecruiters, Inc. in Savoy, IL is seeking a dedicated Customer Service Representative to join our retail team at 507 Commerce Drive. The role focuses on delivering friendly, accurate service and supporting daily store operations with customers and colleagues.

The ideal candidate excels in communication, multitasking, and cash handling, with a reliable work ethic and willingness to work weekends and holidays as needed.

Qualifications

• Strong customer service skills with a friendly, professional demeanor.
• Excellent verbal and written communication abilities.
• Basic math skills for cash handling and order processing.
• Ability to multitask and prioritize in a fast-paced environment.

Responsibilities

• Provide exceptional customer service through friendly, professional interactions with customers
• Take customer orders accurately via phone and in-person, ensuring all details are captured correctly
• Handle cash transactions with precision and maintain accurate financial records
• Address customer inquiries and resolve issues promptly, courteously, and effectively
• Maintain a clean, organized, and welcoming work environment
• Assist in various store operations, including restocking, cleaning, and inventory management
• Collaborate with team members to ensure efficient order fulfillment and seamless workflow
• Multitask effectively in a fast-paced environment while maintaining quality and accuracy
• Contribute to a positive, inclusive team atmosphere through supportive and collaborative behavior
• Learn and follow company-specific procedures and operational standards

Education

High school diploma or equivalent

Job description

SmartRecruiters, Inc. in Savoy, IL is seeking a dedicated Customer Service Representative to join our retail team at 507 Commerce Drive. The role focuses on delivering friendly, accurate service and supporting daily store operations with customers and colleagues.

The ideal candidate excels in communication, multitasking, and cash handling, with a reliable work ethic and willingness to work weekends and holidays as needed.