In-Store Sales & Customer Experience Pro

Bath & Body Works; Clovis (CA); On-site; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

40% merchandise discount

DailyPay earnings access

Tuition-free education with Guild

Tuition reimbursement and scholarships

Health, dental, vision, life, and AD&D

No-cost mental health support

Paid time off and parental leave

Family building benefits

Benefits details at bbwbenefits.com

Job summary

Bath & Body Works is hiring a Sales Support Associate to drive sales by understanding customer needs and guiding them to the best products. You’ll help maintain a vibrant store floor, assist with merchandising, and deliver exceptional guest experiences in a fast-paced environment.

Join a team that values growth, teamwork, and a positive, high-energy vibe. We offer benefits, discount, and opportunities to learn and advance within the brand.

Qualifications

• Thrives in a customer-first based retail environment.
• Demonstrated sales and customer experience results in a fast-paced environment.
• Effective communication skills, being open to feedback, and the ability to adapt quickly.
• Ability to de-escalate store and customer situations effectively.
• Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.

Responsibilities

• Deliver exceptional in-store customer experiences through selling behaviors rooted in Our Values and product knowledge.
• Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
• Recover and replenish merchandise on the sales floor to brand standards.
• Process merchandise to be sales floor ready and maintain the back room.
• Assist with floorset execution, window changes, visual presentation, marketing placement, and shipment processing as needed.
• Provide a friendly and efficient cash wrap experience, including ringing customer purchases at the cash register and keeping the cash wrap neat, clean, and stocked.

Skills

Customer-first mindset

Sales experience

Effective communication

De-escalation skills

Shift flexibility

Job description

Bath & Body Works is hiring a Sales Support Associate to drive sales by understanding customer needs and guiding them to the best products. You’ll help maintain a vibrant store floor, assist with merchandising, and deliver exceptional guest experiences in a fast-paced environment.

Join a team that values growth, teamwork, and a positive, high-energy vibe. We offer benefits, discount, and opportunities to learn and advance within the brand.