In-Store Customer Service Pro | Growth & Benefits

LoanMax Title Loans; Edwardsville (KS); On-site; USD 21,000 - 22,000; Full time

Benefits offered by this job

Competitive pay

6 paid holidays

Paid vacation

Paid on-the-job training

Full-time, stable work schedule

Career growth opportunities

Medical, dental, vision benefits after

Job summary

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain ongoing communication about accounts.

We offer full-time, in-store hours, competitive pay, 6 paid holidays, paid vacation, on-the-job training, and career growth opportunities. Medical, dental, and vision benefits begin after 91 days of employment.

Qualifications

• High school diploma or equivalent is required.
• Previous customer service experience preferred but not required.
• Computer and data entry experience preferred but not required.
• Must be able to pass a company background screening.

Responsibilities

• Provide exceptional customer service in person and by phone.
• Explain loan products, terms, and payment options clearly and professionally.
• Evaluate vehicles and process loan applications.
• Manage customer accounts and payment processing.
• Perform data entry and maintain accurate records.
• Make courtesy reminder calls as needed.
• Maintain compliance with company policies and applicable laws.

Skills

Communication

Positive attitude

Detail-oriented

Organized

Full-time availability

Education

High school diploma or equivalent

Job description

LoanMax Title Loans in Lansing, KS is seeking a Customer Service Representative to assist potential borrowers and current customers with questions about loan products, evaluate vehicles, manage loans and payments, and maintain ongoing communication about accounts.

We offer full-time, in-store hours, competitive pay, 6 paid holidays, paid vacation, on-the-job training, and career growth opportunities. Medical, dental, and vision benefits begin after 91 days of employment.