In-Store Connectivity Solutions Consultant

Optimum; Ledgewood (NJ); On-site; USD 32,000 - 52,000; Full time

Job summary

Optimum in Ledgewood, NJ is seeking a full-time Retail Sales Consultant. In-store role engaging with customers, identifying connectivity needs, and recommending internet, mobile, TV, and phone solutions.

You will explain features and pricing, process transactions, handle inquiries, support upgrades, meet sales targets, and keep the store welcoming. Team collaboration and staying current on promos and policies are essential.

Qualifications

• Strong customer service and interpersonal skills.
• Sales and negotiation skills to meet goals.
• Basic technical aptitude to learn about internet, mobile, TV, and phone products.
• Solid communication skills, both verbal and written.
• Organizational and time-management skills for multiple customers and tasks.
• Comfort with POS systems and account tools.
• Ability to work on-site with evenings, weekends, and holidays.
• HS diploma or equivalent; retail or telecom experience is beneficial but not required.

Responsibilities

• Engage with customers in-store, identifying connectivity needs and recommending suitable solutions.
• Explain product features and pricing, process transactions, and handle account inquiries.
• Meet or exceed sales targets and maintain an organized, welcoming store environment.
• Support customers with upgrades or changes to services and document interactions.
• Collaborate with team members and leadership to improve customer experience, stay informed on promos and policies.

Skills

Customer service

Sales

Negotiation

Technical aptitude

Communication

Time management

POS systems

On-site work

Retail experience

Education

High school diploma or equivalent

Tools

POS systems

Customer account tools

Job description

Optimum in Ledgewood, NJ is seeking a full-time Retail Sales Consultant. In-store role engaging with customers, identifying connectivity needs, and recommending internet, mobile, TV, and phone solutions.

You will explain features and pricing, process transactions, handle inquiries, support upgrades, meet sales targets, and keep the store welcoming. Team collaboration and staying current on promos and policies are essential.