In-Store Client Advocate & Sales Specialist

TravisMathew Company; Las Vegas (NV); On-site; USD 23,000 - 25,000; Full time

Job summary

TravisMathew is seeking a Client Associate to maintain in-store sales and service excellence in a fast-paced retail setting in Las Vegas. You will drive sales and KPIs while delivering premium customer experiences.

This role requires strong communication, knowledge of seasonal apparel, and the ability to work non-traditional hours, including weekends and holidays, to support store goals and events.

Qualifications

• Minimum 1 year experience in a client services capacity.
• Retail knowledge of apparel preferred.
• Ability to work non-traditional hours including weekends, evenings and holidays.

Responsibilities

• Instill an approachable and efficient sales and service focus on the floor to achieve sales goals and deliver exceptional service.
• Connect with in-store clients and develop and retain a following of repeat clients to drive individual sales goals.
• Maintain in-depth knowledge of apparel each season, including fit, fabric and intended use of the line.
• Participate in-store events, marketing initiatives and CRM activity to drive and reward repeat business.
• Adhere to client service standards and company policies and procedures.
• Foster a friendly, open and inviting environment for all in-store guests.
• Foster a work environment focused on teamwork and productivity.
• Maintain store cleanliness and organization, including front of house and stock space.

Skills

Customer service

Communication skills

Independent decision making

Flexible hours

Retail knowledge

Tools

Microsoft Applications

POS systems

Job description

TravisMathew is seeking a Client Associate to maintain in-store sales and service excellence in a fast-paced retail setting in Las Vegas. You will drive sales and KPIs while delivering premium customer experiences.

This role requires strong communication, knowledge of seasonal apparel, and the ability to work non-traditional hours, including weekends and holidays, to support store goals and events.