In-Room Dining Specialist, ServSafe Certified

Concord Hospitality Brand; Pittsburgh (Allegheny County); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Tuition assistance

Discounted room rates

Job summary

Concord Hospitality is seeking a Room Service Server to deliver in-room dining with warmth and accuracy, maintaining professional presentation for each guest. The role demands strong hospitality, clear communication, and the ability to thrive in a fast-paced setting.

A ServSafe or approved alcohol-training certification is required, with a focus on safety and guest satisfaction. This full-time position offers competitive wages and comprehensive benefits within Concord-managed hotels.

Qualifications

• Strong guest-service skills and professional demeanor.
• Excellent communication and listening abilities.
• Ability to stay organized and multitask in a fast-paced environment.
• Knowledge of proper food handling, temperature control, and presentation.
• ServSafe and/or approved alcohol training certification required.

Responsibilities

• Deliver food and beverages to guest rooms promptly with correct temperature and presentation.
• Provide professional, courteous in-room dining service and guest assistance.
• Maintain knowledge of menu items, ingredients, and service standards.
• Anticipate guest needs and respond quickly to requests.
• Follow safety, sanitation, and security procedures; keep areas clean and stocked.
• Assist in dining rooms or other F&B outlets as needed.

Skills

Guest service

Communication

Multitasking

Food handling

Job description

Concord Hospitality is seeking a Room Service Server to deliver in-room dining with warmth and accuracy, maintaining professional presentation for each guest. The role demands strong hospitality, clear communication, and the ability to thrive in a fast-paced setting.

A ServSafe or approved alcohol-training certification is required, with a focus on safety and guest satisfaction. This full-time position offers competitive wages and comprehensive benefits within Concord-managed hotels.