In-Room Dining Attendant: Premium Service

Embassy Suites Pittsburgh; Pittsburgh (Allegheny County); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life insurance and disability options

401(k) with company match

Tuition assistance

Discounted room rates at Concord‑owned

Training, development, and career升

Job summary

Concord Hospitality in Pittsburgh, PA, is seeking a Room Service Server to deliver in-room dining with warmth and professionalism. The role requires ServSafe or approved alcohol training, and a strong guest-service mindset in a fast-paced hotel environment.

You will handle room service orders, maintain menu knowledge, and ensure safety and presentation standards while delivering a polished guest experience. This is a full-time, on-site position with growth opportunities.

Qualifications

• Prior food & beverage or serving experience preferred.
• Strong communication and guest-service skills.
• Ability to stay organized, multitask, and work efficiently in a fast-paced environment.
• Knowledge of proper food handling, presentation, and temperature control.
• ServSafe and/or approved alcohol training certification required.

Responsibilities

• Deliver food and beverages to guest rooms promptly, ensuring proper temperature, presentation, and completeness of each order.
• Provide professional, courteous service—including formal greetings, meal explanations, and assistance with additional guest needs.
• Maintain strong knowledge of all menu items, ingredients, and service standards.
• Anticipate guest needs, respond to requests promptly, and ensure complete satisfaction.
• Maintain organized, clean work areas and follow all safety, sanitation, and security procedures.
• Assist in dining rooms, bistros, or other food & beverage outlets as needed.
• Communicate clearly and pleasantly with guests and team members.
• Handle busy or unusual situations calmly and professionally.
• Support F&B leadership by identifying guest issues and offering solutions.
• Maintain reliable, regular, and punctual attendance.

Skills

Communication

Guest service

Organization

Multitasking

Food handling

Education

ServSafe certification

Job description

Concord Hospitality in Pittsburgh, PA, is seeking a Room Service Server to deliver in-room dining with warmth and professionalism. The role requires ServSafe or approved alcohol training, and a strong guest-service mindset in a fast-paced hotel environment.

You will handle room service orders, maintain menu knowledge, and ensure safety and presentation standards while delivering a polished guest experience. This is a full-time, on-site position with growth opportunities.