In-Room Dining & Server Support Specialist

Mainsail Lodging & Development; Fort Myers (FL); On-site; USD 17,000 - 22,000; Full time

Job summary

LUMINARY HOTEL & CO. in Fort Myers is seeking a friendly Server Assistant to support front-of-house service, keep dining areas clean, set tables, and help ensure swift, courteous guest experiences that align with our brand standards.

The ideal candidate will have a high school diploma or higher, prior hospitality experience, excellent customer service and communication skills, and comfort using tablets or iPads. Lifting up to 20 pounds and standing for long periods are required.

Qualifications

• High School diploma or higher
• Previous hospitality experience required
• Excellent customer service skills
• Excellent communication skills, both verbal and written
• Ability to use technology e.g. tablets, iPads

Responsibilities

• Serves guests in an efficient courteous manner following the proper steps of service
• Responsible for setting tables, serving food orders and removing used plate ware and utensils
• Light food running when applicable, ability to carry plates that may be warm or hot
• Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
• Polish glass ware, utensils, organize clean and soiled linen
• Perform other duties as management requests to service our guests
• Follow and complete procedures as they relate to In Room Dining (IRD), as needed
• Organize items and needs to be brought to room based on order, as needed
• Any other duties as requested by management

Education

High school diploma or higher

Hospitality experience

Customer service

Communication skills

Technology literacy (tablets/iPads)

Tools

iPads/tablets

Job description

LUMINARY HOTEL & CO. in Fort Myers is seeking a friendly Server Assistant to support front-of-house service, keep dining areas clean, set tables, and help ensure swift, courteous guest experiences that align with our brand standards.

The ideal candidate will have a high school diploma or higher, prior hospitality experience, excellent customer service and communication skills, and comfort using tablets or iPads. Lifting up to 20 pounds and standing for long periods are required.