Energetic Server Assistant - Guest Service Pro

Mainsail Lodging & Development; Fort Myers (FL); On-site; USD 19,000 - 30,000; Full time

Job summary

Luminary Hotel & Co. is seeking energetic team members to join the Oxbow Bar & Grill service team in Fort Myers. Servers assist guests, maintain standards, and help deliver exceptional dining experiences in a fast-paced environment.

Ideal candidates will have a high school diploma, hospitality experience, strong customer service and communication skills, and comfort with using tablets or iPads to support guest orders.

Qualifications

• High school diploma or higher required.
• Previous hospitality experience required.
• Excellent customer service skills.
• Excellent communication skills, both verbal and written.
• Ability to use tablets or iPads.

Responsibilities

• Thorough knowledge of Oxbow Bar & Grill steps of service and guest interaction.
• Serves guests in an efficient courteous manner following the proper steps of service
• Responsible for setting tables, serving food orders and removing used plate ware and utensils
• Food running when applicable, ability to carry plates that may be warm or hot
• Ability to handle station, or when situations arise, ability to let manager/supervisor know ahead of time so as not to affect the guest experience
• Polish glass ware, utensils, organize clean and soiled linen
• Perform other duties as management requests to service our guests

Skills

Customer service

Communication

Hospitality

Technology literacy

Education

High School diploma or higher

Hospitality experience

Excellent customer service

Excellent communication (verbal & written)

Tech use (tablets/iPads)

Job description

Luminary Hotel & Co. is seeking energetic team members to join the Oxbow Bar & Grill service team in Fort Myers. Servers assist guests, maintain standards, and help deliver exceptional dining experiences in a fast-paced environment.

Ideal candidates will have a high school diploma, hospitality experience, strong customer service and communication skills, and comfort with using tablets or iPads to support guest orders.