In Room Dining Server

remingtonhotelscareers; Yountville (CA); On-site; USD 19,000 - 26,000; Full time

Job summary

Remington Hotels Careers in Yountville, CA is seeking a guest-focused room service/food & beverage assistant to set up orders and deliver to rooms within about 20–30 minutes. You will develop knowledge of menus and glassware, ensuring accurate trays with silverware, napkins, beverages, and special requests.

Strong communication, work ethic, and flexibility to work nights, weekends, and holidays are essential to deliver exceptional guest service while complying with all procedures and laws.

Qualifications

• Ability to deliver orders to rooms within 20–30 minutes.
• Knowledge of menus, dish and glassware service.
• Strong verbal and written communication skills.

Responsibilities

• Set up orders and deliver to rooms within approximately 20-30 minutes.
• Develop knowledge of menus, dish and glassware service for guest needs.
• Follow tray setup with silverware, napkins, condiments and beverages.
• Know service standards for beer, liquor and wine and comply with laws.
• Return check and payment to cashier and follow up with guests.
• Anticipate guest needs and maintain positive guest relations.

Skills

Communication skills

Work ethic

Schedule flexibility

Job description

Hourly Pay Rate: $16.90

What you will be doing

• Set up orders and deliver to rooms within approximately 20-30 minutes.
• Develop a complete knowledge of menus, dish and glassware service, and utilize that knowledge in the service of guests as needed.
• Follow proper tray set up for all orders, including silverware, napkins, appropriate condiments, beverages, any special requests, etc. Check complete food order to ensure all have been set on tray for delivery.
• Develop a complete knowledge of service standards for beer, liquor and wine, complying with alcohol awareness procedures and complying with all applicable laws.
• Promptly return check and payment to cashier; call back to guest after 5-10 minutes to see if meal is satisfactory.
• Anticipate guest needs, respond promptly and acknowledge all guests, maintaining positive guest relations at all times.

Hourly Pay Rate: $16.90

What we are looking for

• Strong communication skills verbal and written
• High work ethic and self-initiative
• May be required to work varying schedules to include nights, weekends, and holidays
• Ability to maintain excellent relationships with staff and maintain staff and guest confidentiality at all times