In Room Dining Server

Four Seasons; Lanai City (HI); On-site; USD 20,457 - 29,136; Part time

Benefits offered by this job

100% Employer contributed Medical, Dental, and Vision benefits

Complimentary stays and discounts at Four Seasons Worldwide

Comprehensive learning and development programs

Job summary

The Four Seasons in Lanai City is looking for an In Room Dining Server who excels in customer service and has a passion for hospitality. Responsibilities include providing exceptional in-room dining experiences, maintaining service quality, and ensuring the guest’s needs are met with enthusiasm and professionalism.

This position requires legal work authorization in the United States, ability to lift items as needed, and a commitment to food safety standards. Join our team and enjoy a supportive work culture and amazing employee benefits.

Qualifications

• Legal work authorization in the United States.
• Ability to stand for extended periods and lift up to 50 lbs.
• Hawaii Food Handler’s Card and TB clearance card required.

Responsibilities

• Deliver exceptional in-room dining service with professionalism.
• Explain menu offerings and anticipate guest needs.
• Maintain cleanliness and organization of dining equipment and areas.

Skills

Customer service

Attention to detail

Food safety knowledge

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world‑class employee experience and company culture. At Four Seasons, we believe in recognising a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the Location

Located on the southeastern coast of the pristine island of Lāna’i, the secluded retreat of Four Seasons Resort Lāna’i is an oceanfront destination offering travelers a curated, personalized island escape. The five‑star, five‑diamond resort offers outdoor restaurants including Nobu Lāna’i, a kids’ club, Tennis Garden, cultural programming, beach and pool with spacious seating areas nestled among tropical gardens, Hawanawana Spa and luxury retail boutiques. Built on lava outcroppings, the award‑winning Jack Nicklaus signature golf course features ocean views on every hole. Island activities, many managed by Four Seasons, include sunset sails and whale‑watch tours, horseback riding, sporting clays and archery, biking, hiking and aerial adventures at Lanai Adventure Park or learning about Hawaiian wayfinding at the on‑site observatory.

In Room Dining Server

The Four Seasons Resort Lāna’i is looking for an In Room Dining Server who shares a passion for excellence and who infuses enthusiasm into everything they do. Our teams have the opportunity to shape our guest experience by providing exceptional knowledge of the resort and exemplifying the Golden Rule in each interaction. Work authorization required.

What You’ll Do

The In Room Dining Server provides exceptional service by delivering food, beverages, and amenities to guest rooms with professionalism and attention to detail. Responsibilities include, but are not limited to:

• Deliver exceptional in‑room dining service by accurately delivering orders, verifying guest requests, accommodating dietary restrictions and allergies, and ensuring food quality, presentation, and temperature standards are maintained.
• Provide knowledgeable and personalized guest service by explaining menu offerings, anticipating guest needs, responding to inquiries, and creating a warm and professional in‑room dining experience.
• Maintain cleanliness, organization, and operational readiness of in‑room dining equipment, service areas, guest corridors, and workspaces, including set‑up, breakdown, sanitation, and restocking of supplies.
• Deliver guest amenities and special requests in a timely manner, ensuring proper presentation, accuracy, and adherence to brand standards.
• Coordinate tray and dishware retrieval, promptly remove used service items from guest rooms and hallways to maintain a seamless guest experience.
• Accurately process guest checks, room charges, signatures, and billing adjustments in accordance with established procedures and accounting standards.

What To Bring

• Successful candidate must possess legal work authorization in the United States.
• The hospitality business functions seven (7) days a week, twenty‑four (24) hours a day and scheduled days and times may vary based on need. Holiday and weekend availability is required.
• Required by the Hawaii State Department of Health to obtain a Tuberculous (TB) clearance card and Hawaii Food Handler’s Card.
• Maui Liquor Card Preferred, but not required.
• Ability to stand for extended periods, lift up to 50 lbs, and push/pull as needed during shifts.

Join Our ‘ohana & Enjoy Our Amazing Benefits

• Hourly Rate: $18.
• 100% Employer contributed Medical, Dental, and Vision benefits.
• Competitive wages and other benefits (Retirement Plan, Wellness Credit, etc.) as well as Paid Time Off & Holiday Pay.
• Inclusive and diverse employee engagement & recognition events all year‑round.
• Complimentary stays and exclusive discounts at Four Seasons Worldwide.
• Complimentary employee meals & dry cleaning for employee uniforms.
• Owner subsidised on‑island housing, inter‑island airfare to Oahu and other resources.
• Comprehensive learning and development programs to help you master your craft.
• Energising employee culture where you are encouraged to be your true self.
• And so much more.

Four Seasons is an Equal Opportunity, Affiliation Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the EEOC is The Law Information poster please visit this website: https://eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf