In-Room Dining Server

Four Seasons Hotels Ltd; Boston (MA); On-site; USD 35,000 - 55,000; Full time

Job summary

Join a vibrant and stylish hotel in the heart of Boston as an In-Room Dining Server. This role offers the opportunity to create memorable experiences for guests by delivering exceptional service and knowledge of our exquisite food and beverage offerings. You will be part of a dedicated team that values excellence and connection, ensuring that every guest feels welcomed and valued. With a commitment to a world-class employee experience, you will enjoy a supportive work environment that fosters growth and development. If you have a passion for hospitality and a desire to make a difference, this is the perfect opportunity for you.

Benefits

FREE Medical, Dental and Vision Insurance

401(k) Retirement Matching Plan

Employee Travel Program

Competitive Salaries and Incentives

Educational Assistance Programs

Complimentary Life Insurance

Vacation & Paid Sick Time Off

Complimentary Employee Meals

Qualifications

• High School education or equivalent experience required.
• Minimum 1-year food service or related work experience.

Responsibilities

• Deliver food orders to guests in a timely manner.
• Greet guests and describe menu items with enthusiasm.
• Anticipate guest needs and respond to requests promptly.

Skills

Food Service Experience

Tray Carrying Skills

Customer Service

Positive Attitude

English Proficiency

Education

High School Diploma or Equivalent

Job description

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

The city's newest skyscraper located in the heart of the back bay. A cutting-edge 61-storey skyscraper in the heart of Back Bay, Four Seasons Hotel One Dalton Street, Boston is vibrant, modern and stylish. Stay with us to experience a new kind of urban chic, complete with a stunning Wellness Floor and the world-renowned Japanese izakaya-inspired restaurant, Zuma.

Located in the heart of the Back Bay, Four Seasons Hotel One Dalton Street, Boston’s glass skyscraper soars above the city as the third tallest building in Boston. The Hotel’s 215 spacious guest rooms and suites feature floor-to-ceiling windows with views across the city. Other amenities include The Wellness Floor, a five-star urban spa destination; chic restaurants including brunch hotspot One+One; Trifecta, the stunning restaurant and cocktail lounge featuring Boston’s best cocktails and delicious New England fare; and more than 10,000 square feet of dedicated meeting and event space. One Dalton is also home to 160 beautifully designed private residences that boast unobstructed views of the city, Charles River, Boston Harbor and out to the Berkshire Mountains and shores of Cape Cod.

The Opportunity:

Four Seasons Hotel One Dalton Street, Boston is currently looking for an In-Room Dining Server.

Basic Purpose:

Serve guest needs by providing exceptional knowledge of food & beverage menu items as well as information regarding preparation methods.

Essential function of the job:

• Deliver food orders including any special needs or requests such as amenities to the guest in-room and in their residences in a timely manner, check completed kitchen orders with the order taker or guest’s original order.
• Greet guests, describe selected items to the guest using interesting, and vivid descriptions of each item’s origin, taste, and preparation methods; communicate options for removal of trays and dishware; respond to request for tray removal according to established time standards.
• Breakdown, clean and set-up of room service tables, condiment set-ups, flatware, dishware, and room service side stations.
• Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests.
• Ability to work, weekends, nights and holidays.

Who We Look For:

We look for employees who share the Golden Rule; people who, by nature, believe in treating others as we would have them treat us. We look for individuals who share a passion for excellence and who infuse that enthusiasm into everything they do.

Knowledge and Skills:

• High School education or equivalent experience.
• Minimum 1-year food service or related work.
• Tip Certified.
• Ability to carry and balance a tray.
• Speaking, writing and reading English is required.
• Positive attitude and willingness to learn is a must.

Visa Requirements:

Visa sponsorship is not available. Must already be legally permitted to work in the United States. Applicants without valid work authorization for the United States will not be considered.

Some Benefits Four Seasons Employees Enjoy:

• FREE Medical, Dental and Vision Insurance for you and your eligible dependents, after 30 days.
• 401(k) Retirement Matching Plan.
• Ability to experience our hotels as a guest through the Employee Travel program.
• Highly competitive salaries and incentives.
• Educational assistance programs, as well as in-house training workshop for all employees.
• Complimentary Life insurance.
• Vacation & Paid Sick Time Off.
• Complimentary Employee Meals.
• And much more!

We look forward to receiving your application!

******Please note that due to the large number of responses we receive, only candidates being considered for the above position will be contacted for an interview.******

Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.