In-Room Dining Coordinator — Luxury Hospitality

Four Seasons; Santa Fe (NM); On-site; USD 33,000 - 48,000; Full time

Benefits offered by this job

Free employee meals

Complimentary employee parking

Medical benefits

Job summary

Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our In-Room Dining (IRD) team- a coordinator who infuses enthusiasm into everything they do and shares our passion for service excellence! This role creates an exceptional IRD experience by warmly answering calls, taking accurate orders, handling guest requests, and supporting servers with tray setup.

Maintain a clean, organized IRD area and collaborate with the IRD team and other F&B outlets as

Qualifications

• 1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment
• Current New Mexico Alcohol Serve and Food Handler certifications
• Ability to lift/carry up to 30 lbs.
• Ability to walk up and down stairs
• Ability to drive a golf cart
• Flexible schedule- availability to work evenings, weekends, nights, and holidays

Responsibilities

• Create an exceptional IRD experience by warmly answering calls, taking accurate orders, handling guest requests, and supporting servers with tray setup
• Maintain a clean, organized, and well‑stocked IRD area
• Adapt quickly and multitask effectively, solving problems with professionalism, accommodating special requests
• Deliver excellence with attention to every detail and pride in your craft, ensuring accuracy in the Micros system for flawless order execution
• Work collaboratively as a supportive team member committed to shared success, assisting the IRD team and other F&B outlets as needed

Skills

Service industry experience

Flexibility

Lift 30 lbs

Walk stairs

Golf cart driving

Customer service

Education

New Mexico Alcohol Serve Certification

Food Handler Certification

Job description

Four Seasons Resort Rancho Encantado Santa Fe is seeking a hardworking and driven individual for our In-Room Dining (IRD) team- a coordinator who infuses enthusiasm into everything they do and shares our passion for service excellence! This role creates an exceptional IRD experience by warmly answering calls, taking accurate orders, handling guest requests, and supporting servers with tray setup.

Maintain a clean, organized IRD area and collaborate with the IRD team and other F&B outlets as