Room Service Server

Four Seasons Hotels and Resorts; Santa Fe (FL); On-site; USD 19,000 - 26,000; Full time

Benefits offered by this job

Free and discounted stays

Global growth opportunities

F&B and spa discounts

Free employee meals

Complimentary employee parking

Training & development

Medical benefits + parental leave

401(k) Retirement Plan

PTO + sick leave

Job summary

Four Seasons Resort Rancho Encantado Santa Fe is seeking a Regular Full-Time In-Room Dining (IRD) Server to deliver exceptional hospitality in a luxury setting. You will greet guests, take orders, and ensure precise presentation and timely delivery with a warm, authentic approach.

The role requires 1+ years in Food & Beverage, stamina for lifting up to 30 lbs, ability to climb stairs, and availability to work evenings, weekends, nights, and holidays.

Qualifications

• Experience in hospitality with a luxury standard.
• Demonstrates integrity and accountability in actions.
• Collaborative team player who supports colleagues.

Responsibilities

• Answer guest calls, take orders and prepare trays with attention to detail.
• Act as a confident problem solver in guest and team interactions.
• Deliver orders accurately and with a genuine, engaging personality.
• Maintain cleanliness and organization in the IRD area and inventory.
• Support IRD team and other F&B outlets as needed.

Skills

Hospitality

Integrity

Teamwork

Communication

Tools

Alcohol Serve Certification

Food Handler Certification

Job description

About Four Seasons

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location

A high-desert refuge in America's land of enchantment. The scent of piñon woodsmoke fills the air as you step onto your private patio to watch the sun set. In Santa Fe, it’s hard not to feel a little spoiled by the rugged beauty that surrounds our intimate, 65-room Resort. Set on 57 rolling acres in the Sangre de Cristo foothills, and just 10 minutes from downtown’s shops and galleries, Rancho Encantado is undeniably romantic. Begin your days with a hike along the nearby ridges and arroyos as your guide shares tales of our dude-ranch past, then relax by our pool, indulge in a healing treatment at our Spa, and join us at Terra for elevated, regional cuisine before strolling back to your casita beneath a sweeping night sky.

Regular Full-Time Room Service Server

"AtFour Seasons, we believe in recognizing a familiar face, welcoming a new one and treating every one we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, or live with us, our purpose is to create impressions that will resonate for a lifetime. Life is richer when we truly connect to the people and the world around us."

Are you ready to take the next big step in your hospitality career? Four Seasons Resort RanchoEncantado Santa Fair is seeking a hardworking and driven individual for our In-Room Dining (IRD) team - a server who infuses enthusiasm into everything they do and shares our passion for service excellence!

What are we looking for?

• A genuine, caring, and compassionate professional with a strong passion for hospitality and a natural ability to connect authentically with others
• Demonstrates integrity and accountability in all actions and exhibits confidence when making decisions to deliver a luxury-level experience
• A collaborative team player who actively supports and encourages colleagues to achieve shared success

What would you bring to the table?

• 1+ years of service industry experience in Food & Beverage, preferably in a luxury hospitality environment
• Current New Mexico Alcohol Serve and Food Handler certifications
• Ability to lift/carry up to 30 lbs.
• Ability to walk up and down stairs
• Ability to drive a golf cart
• Flexible schedule- availability to work evenings, weekends, nights, and holidays

What would your job responsibilities be?

• Answer guest calls, take orders and requests, and prepare trays with a strong attention to detail and professionalism
• Act as a confident problem solver in guest and team interactions, delivering exceptional hospitality, accommodating special requests, and ensuring accuracy and efficiency within the MICROS system
• Deliver orders accurately and in a timely manner, using your genuine and authentic personality to create a memorable in-room dining experience
• Maintain a high standard of cleanliness and organization in the IRD area, including inventory management
• Adapt quickly to change and multitask effectively, assisting the IRD team and supporting other F&B outlets as needed

What will it be like working for us?

Four Seasons is the world’s leading luxury hospitality company, driven by an unwavering commitment to an exceptional guest and employee experience. We are dedicated to elevating every interaction through continual innovation and the highest standards of service. Four Seasons offers hospitality professionals the opportunity to build a lifelong career with a globally renowned brand.

We believe our greatest asset is our people and proudly champion a culture rooted in diversity, equality, and inclusivity. Our values are grounded in integrity, trust, transparency, respect, and kindness—principles that guide everything we do. Our employees are proud to be a part of Four Seasons Resort Rancho Encantado and consistently recommend it as a great place to work- just ask!

What about the benefits?

• Free and discounted stays at 135 Four Seasons locations worldwide
• Global growth opportunities
• Food & beverage and spa discounts
• Free employee meals
• Complimentary employee parking
• Comprehensive training & development
• Medical benefits, including parental leave
• 401(k) Retirement Plan
• PTO + sick leave pay
• A culture that breeds success and rewards

Competitive pay: $16.43 hourly + tips

"US work authorization is required unless candidate is currently in a managerial position at a Four Seasons location."

Four Seasons is an Equal Opportunity, Affinitive? Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - https://www.eeoc.gov/know-your-rights-workplace-discrimination-illegal