In-Room Dining Concierge — Fine Dining Service

The Mark Hotel; New York (NY); On-site; USD 45,000 - 58,000; Full time

Job summary

The Mark Hotel in New York seeks an in-room dining server to deliver food and beverages to guest rooms with a focus on exceptional service and professionalism. You will explain menu items, maintain a positive demeanor, and ensure guest satisfaction in a luxury setting.

Candidates should have a high school diploma and, ideally, experience in fine dining. Flexibility to work late nights, holidays, and long shifts is required.

Qualifications

• High school education or equivalent.
• Experience in fine dining preferred.
• Able to perform basic math functions.
• Maintain professional appearance and guest interaction.

Responsibilities

• Deliver food and beverage items to guest rooms or residences.
• Explain items in detail to guests and residence owners.
• Uphold Jean-Georges standards and service policies.
• Provide exemplary service with a positive, enthusiastic attitude.
• Collaborate with kitchen staff to ensure customer satisfaction.
• Collect orders from the kitchen and verify accuracy before delivery.

Skills

Customer service

Food & beverage knowledge

Professional demeanor

Teamwork

Education

High school diploma

Job description

The Mark Hotel in New York seeks an in-room dining server to deliver food and beverages to guest rooms with a focus on exceptional service and professionalism. You will explain menu items, maintain a positive demeanor, and ensure guest satisfaction in a luxury setting.

Candidates should have a high school diploma and, ideally, experience in fine dining. Flexibility to work late nights, holidays, and long shifts is required.