In-Room Dining Concierge

McKinnon Operating Company LLC; Dallas (TX); On-site; USD 18,000 - 28,000; Full time

Job summary

Harwood Hospitality Group is seeking an in-room dining server for Hôtel Swexan in Dallas. The role covers taking and delivering food and beverage orders to guest rooms and suites, ensuring quality service and brand standards throughout shifts.

The position requires maintaining setup, greeting guests, and assisting with amenities while upholding sanitation and inventory practices in a fast-paced hotel environment.

Qualifications

• Food Handlers and TABC certifications required.

Responsibilities

• Maintain accurate set-up and delivery of all food and beverage orders to guest rooms per guidelines.
• Greet guests politely and deliver orders following Le Meridien standards.
• Conduct floor sweeps to retrieve trays and maintain sanitation.
• Set up and deliver amenities to rooms in a timely manner.
• Operate a register, create checks, and ensure accountability of all orders.
• Respond to guest requests promptly to ensure satisfaction.
• Maintain attendance and be available to work regularly.

Skills

Customer service

Cash handling

Communication

Tools

POS system

Job description

Harwood Hospitality Group is seeking an in-room dining server for Hôtel Swexan in Dallas. The role covers taking and delivering food and beverage orders to guest rooms and suites, ensuring quality service and brand standards throughout shifts.

The position requires maintaining setup, greeting guests, and assisting with amenities while upholding sanitation and inventory practices in a fast-paced hotel environment.