In-Room Dining Concierge

BHC; Charleston, Northern (SC, KY); Hybrid; USD 29,000 - 37,000; Full time

Job summary

Beemok Hospitality Collection (BHC) in Charleston, SC seeks a Guest Room Dining Server to uphold The Cooper standards, delivering quick, professional room service to guests. The role requires delivering meals with a welcoming presentation, maintaining cleanliness, and following sanitation and service procedures while supporting a warm, guest-focused experience across BHC properties.

You will prepare trays, manage utensils and condiments, and restock station supplies, working closely with kitchen

Qualifications

• High school diploma or equivalent.
• Hospitality and/or food & beverage experience may be preferred.

Responsibilities

• Understand completely all programs, procedures, standards, specifications and training programs.
• Consistently follow steps of service in preparing, delivering, and servicing orders.
• Prepare in-room dining trays or carts, ensuring all items are complete, clean, and visually appealing.
• Deliver food and beverages promptly to guest rooms, following the established room service standards.
• Set up trays, carts, or tables as per guest preference, ensuring a welcoming presentation and providing any necessary accompaniments or condiments.
• Collect used trays, carts, or dishes promptly from guest rooms, hallways, or service areas.
• Maintain cleanliness and order in designated room service stations and storage areas.
• Follow hotel sanitation standards for food and beverage items and practice safe food handling.
• Restock service items and maintain adequate supplies of trays, condiments, utensils, and other necessities.

Skills

Communication skills

Reading and writing

Verbal communication

Basic computer skills

POS system knowledge

Menu knowledge

Suggestive selling

Education

High school diploma or equivalent

Tools

POS system

Job description

Beemok Hospitality Collection (BHC) in Charleston, SC seeks a Guest Room Dining Server to uphold The Cooper standards, delivering quick, professional room service to guests. The role requires delivering meals with a welcoming presentation, maintaining cleanliness, and following sanitation and service procedures while supporting a warm, guest-focused experience across BHC properties.

You will prepare trays, manage utensils and condiments, and restock station supplies, working closely with kitchen