In-Room Dining Captain | Luxury Hospitality Lead

The Setai; Miami Beach (FL); On-site; USD 85,000 - 110,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

Short- and Long-Term Disability

Generous Paid Time Off

Bereavement Pay

Jury Duty Pay

Food & Beverage Discounts

Employee Referral Program

Duty Meals

Uniforms & Maintenance

Entertainment and Shopping Discounts

Parking

Job summary

The Setai in Miami Beach is seeking a Food and Beverage Captain (Assistant Manager) for In Room Dining. The role focuses on delivering exceptional guest experiences, managing staff, and upholding luxury service standards in a premier oceanfront property.

The ideal candidate has a hospitality degree and at least three years of luxury hotel F&B experience, with a proven ability to anticipate guest needs and coordinate across departments.

Qualifications

• Must have a bachelor's degree in Hospitality Management or related field.
• Minimum of three (3) years' experience in a Food & Beverage position in a luxury hotel environment.
• Equivalent combination of education and experience will be considered.

Responsibilities

• Exemplifies commitment to Total Guest Satisfaction.
• Maintains positive guest relations; anticipates guests’ needs and delivers fine dining experiences.
• Ensures In Room Dining meets hotel operating standards.
• Communicates with guests and makes menu/beverage recommendations.
• Develops new and maintains repeat business through guest relations.
• Keeps guests addressed by name and details of requests.

Education

Bachelor's degree in Hospitality Management or related field

Job description

The Setai in Miami Beach is seeking a Food and Beverage Captain (Assistant Manager) for In Room Dining. The role focuses on delivering exceptional guest experiences, managing staff, and upholding luxury service standards in a premier oceanfront property.

The ideal candidate has a hospitality degree and at least three years of luxury hotel F&B experience, with a proven ability to anticipate guest needs and coordinate across departments.