Food and Beverage Captain (Assistant Manager) In Room Dinning (Miami Beach)

The Setai; Miami Beach (FL); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Medical Insurance

Vision Insurance

Life Insurance

Short- and Long-Term Disability

Generous Paid Time Off

Bereavement Pay

Jury Duty Pay

Food & Beverage Discounts

Employee Referral Program

Duty Meals

Uniforms & Maintenance

Parking

Job summary

The Setai in Miami Beach seeks a Food and Beverage Captain (Assistant Manager) for In Room Dining to lead guest service and uphold The Setai's luxury standards.

You will manage daily operations, mentor staff, coordinate with kitchen and service teams, and ensure a seamless, high-touch in-room dining experience for discerning guests.

A bachelor's degree in hospitality and 3+ years in luxury F&B strongly preferred.

Qualifications

• Bachelor's degree in Hospitality Management or related field.
• Minimum of 3 years' experience in a Food & Beverage role in a luxury hotel.
• Equivalently, a combination of education and experience accepted.

Responsibilities

• Exemplifies commitment to Total Guest Satisfaction in In Room Dining.
• Maintains positive guest relations; anticipates needs and delivers high-end service.
• Ensures In Room Dining operation meets hotel standards and safety.
• Communicates with guests and makes menu/beverage recommendations.

Skills

Guest relations

Communication with guests

Team coordination

Education

Bachelor's degree in Hospitality Management

Job description

Food and Beverage Captain (Assistant Manager) In Room Dinning (Miami Beach)

* We don't offer work visas or relocation support*
The Setai.
Arrive at a place that embraces you in its serenity. That whispers with an unmistakable imprint of grace and timelessness. Thatis a melding of inspiration and location.
The Setai offers a refreshing balance between the sizzling South Beach scene and a serene tropical hideaway. The luxurious oceanfront environment combines the Asian traditions of simplicity and elegance with the Art Deco history of South Beach to create an intimate, private world coveted by discerning travelers.
A melding of inspiration and setting, The Setai embraces in its serenity while connecting guests with what has always been the area's greatest attraction: the beach, the sun, the culture, and the nightlife.
ESSENTIAL JOB FUNCTIONS:

• Exemplifies commitment to The Setai’s mission of Total Guest Satisfaction
• Maintains positive guest relations at all times; anticipates guests’ needs, responds promptly, and works in conjunction with all assigned staff to deliver consistent and sought-afterfine dining experiences that meet the style of The Setai
• Ensures that the Food and Beverage operation (In Room Dining) meet hotel operating standards
• Communicates with guests and makes recommendations for menu and beverage selection
• Develops new and maintains repeat business through effective guest relations
• Recognizes guests and addresses them by name whenever possible
• Ensures every detail regarding guests’ requests is met
• Remains up to date with local and international restaurant trends
• Regularly ensure all employees are well groomed and in the correct uniform
• Documents any safety hazards/violations
• Works closely with other departments ensuring communication flows effectively

MINIMUM EDUCATION AND WORK EXPERIENCE:
Must have a bachelor'sdegree in Hospitality Management or related field, AND a minimum of three (3) years' experiencein a Food & Beverage position in a luxury hotel environment, OR an equivalent combination of education and experience.
The Setai recognizes that employee benefits are an important component of your total compensation. We are pleased to offer a competitive benefits package for all full-time employees including many programs unique to our hotel. What we offer:

• Medical Insurance
• Vision Insurance
• Life Insurance
• Short- and Long-Term Disability Insurance
• Generous Paid Time Off Program
• Bereavement Pay
• Jury Duty Pay
• Food & Beverage Discounts
• Employee Referral Program
• Duty Meals
• Uniforms & Maintenance of Uniforms
• Entertainment and Shopping Discounts
• Parking

EOE/DFWP

The above is an example of the benefits offered at TheSetai. Not all benefits are guaranteed,and benefits are subject to change. A full listing of benefits will be provided upon hire as outlined in our employee handbook.

This is a non-management position
This is a full time position