In-Person Tax Pro & Community Advocate

Intuit, Inc.

Costa Mesa (CA)

On-site

USD 45,000 - 50,000

Full time

14 days+

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Benefits offered by this job

401(k) plan with company matching
Employee Stock Purchase Plan
Health benefits

Job summary

Intuit, Inc. is seeking experienced TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States.

You will provide in-person tax return preparation, tax advice, and software support for customers, while growing the local client base and fostering community relationships. The role emphasizes hands-on tax planning and customer service in a front-facing retail environment, with opportunities to engage with the community and leverage marketing support to

Qualifications

  • Active, unrestricted EA, CPA, or attorney license preferred.
  • Have an active PTIN as required by law to file taxes.
  • Must possess or be able to obtain relevant State licenses/certificates/bonds.
  • Minimum of 3 years of paid experience filing 30+ federal/state 1040 returns per season using professional software.
  • Familiarity with Circular 230.
  • Must be comfortable working onsite at a TurboTax location.
  • Bilingual English/Spanish communication is a plus.

Responsibilities

  • Be a proactive community ambassador, representing TurboTax locally and serving as a public face.
  • Engage with new prospects, nurture leads, and convert them into long-term clients.
  • Lead local marketing efforts with TurboTax support to make taxes approachable.
  • Provide hands-on tax advice and complete return preparation for TurboTax customers.
  • Help clients discover deductions, minimize liabilities, maximize refunds, and plan for future taxes.
  • Deliver accurate tax solutions using government resources, professional tools, and team expertise.

Skills

EA/CPA license
PTIN
State licenses
Tax returns 1040
Circular 230
Onsite front-facing
English/Spanish (benefit)

Tools

Tax software
CRM tools

Job description

Intuit, Inc. is seeking experienced TurboTax Retail Experts to work on-site at TurboTax Retail or Flagship locations across the United States.

You will provide in-person tax return preparation, tax advice, and software support for customers, while growing the local client base and fostering community relationships. The role emphasizes hands-on tax planning and customer service in a front-facing retail environment, with opportunities to engage with the community and leverage marketing support to

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