In-Person Front Desk & Clinic Admin Specialist

Neuro Wellness Spa; Newport Beach (CA); On-site; USD 30,000 - 34,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Life and disability coverage

401k and 401k matching

Paid time off and holidays

Employee Assistance Program

Professional development opportunities

Wellness or support programs

Job summary

Neuro Wellness Spa is seeking an Administrative Assistant to be the first point of contact for patients, delivering exceptional service and managing scheduling, insurance verification, and coordination of care in DrChrono EHR.

The role supports office management, HIPAA compliance, referrals, and outreach across California clinics, requiring 3 years of customer service and 2 years of medical receptionist experience. Fully in-person, with a Brea base until Newport opens.

Qualifications

• High school diploma or equivalent required.
• 3 years customer service experience required.
• 2 years medical receptionist experience required.
• Experience with EMR systems (DrChrono preferred).
• Proficiency in Microsoft Word and Excel required.

Responsibilities

• Welcome patients and visitors; schedule, reschedule, and handle billing queries.
• Answer calls and texts; direct messages as needed.
• Assist with appointment scheduling in DrChrono EHR.
• Verify insurance eligibility and collect patient information.
• Coordinate referrals, mail, and faxes; maintain HIPAA compliance.
• Maintain front desk, procure office supplies, and support office management.
• Draft letters and handle communications related to care and discharge.

Skills

Customer service

Professional demeanor

Multitasking

Organizational skills

Communication skills

Problem-solving

Flexibility

Prioritization

DrChrono EHR

MS Lists

Teams

Apple iOS

EMR systems

Microsoft Word

Microsoft Excel

Education

High school diploma or equivalent

Associate degree (Preferred)

Tools

DrChrono EHR

MS Lists

Teams

Apple iOS

EMR systems

Microsoft Word

Microsoft Excel

Job description

Neuro Wellness Spa is seeking an Administrative Assistant to be the first point of contact for patients, delivering exceptional service and managing scheduling, insurance verification, and coordination of care in DrChrono EHR.

The role supports office management, HIPAA compliance, referrals, and outreach across California clinics, requiring 3 years of customer service and 2 years of medical receptionist experience. Fully in-person, with a Brea base until Newport opens.