In-Person Customer Support Specialist — Security Tech

Chesapeake & Midlantic Marketing (MidChes); Edgewood (MD); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Health care coverage participation

401(k)

Job summary

Chesapeake & Midlantic Marketing (MidChes) is hiring an Operations Support Representative for their Professional Services office in Edgewood, Maryland. This in-person role focuses on providing excellent customer service and problem-solving. The position offers a compensation package of $40,000 - $45,000 along with benefits such as health care coverage participation and a 401(k). Ideal candidates are detail-oriented, eager to work in the electronic security industry, and willing to engage with clients directly. Some travel may be required for training.

Qualifications

• Interest in security technology.
• Ability to connect with new people.
• Willingness to handle tough problems.

Responsibilities

• Work with a results-driven team to support operations.
• Ensure excellent customer experience.
• Participate in minimal travel for training or special events.

Skills

Customer service orientation

Detail-oriented

Problem-solving skills

Job description

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