In-Person Customer Support Specialist – EBT & Admin

Weld County Government; Fort Lupton (CO); On-site; USD 32,000 - 40,000; Full time

Job summary

Weld County Government in Colorado is seeking an Administrative/EBT Support professional to greet visitors, answer questions and assist with program procedures in person at Fort Lupton or nearby offices.

The role focuses on customer service, data entry across multiple systems, and assisting with eligibility documentation for public assistance programs. Proficiency in Spanish is preferred but not required; excellent communication and organization are essential.

Qualifications

• High School Diploma or GED required.
• Two years full-time office/customer service experience.
• Excellent data entry and basic math skills.
• Proficiency with Windows, Word, Excel and Outlook.
• Spanish language ability preferred but not required.

Responsibilities

• Administrative/EBT support including payments and card issuance.
• Assist with CBMS checks and document handling.
• Schedule and manage client interviews using calendar systems.
• Greet visitors and provide assistance to the public.
• Verify identifications and maintain confidentiality.
• Enter voter registration data and related records.

Skills

Typing 35 wpm

Data entry

MS Office (Word, Excel, Outlook)

Communication skills

Spanish language (preferred)

Education

High School Diploma/GED

Associate’s Degree (preferred)

Tools

Microsoft Windows

Word

Excel

Outlook

Job description

Weld County Government in Colorado is seeking an Administrative/EBT Support professional to greet visitors, answer questions and assist with program procedures in person at Fort Lupton or nearby offices.

The role focuses on customer service, data entry across multiple systems, and assisting with eligibility documentation for public assistance programs. Proficiency in Spanish is preferred but not required; excellent communication and organization are essential.