In-Person Accounts & Customer Success Specialist

INFINITE STRATEGY GROUP LLC; Greenville (SC); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Bonus based on performance

Company parties

Competitive salary

Free food & snacks

Free uniforms

Opportunity for advancement

Training & development

Job summary

INFINITE STRATEGY GROUP LLC in Greenville, SC is seeking a Customer Account Representative to provide information about products and services, assist with account-related needs, and support customer engagement initiatives. Training will be provided, and prior experience is not required, with an emphasis on building professional relationships and a positive customer experience.

The role emphasizes in-person customer interactions, strong communication, teamwork, and ongoing professional

Qualifications

• Strong communication and interpersonal skills.
• Positive attitude and willingness to learn.
• Professional and customer-focused approach.
• Ability to work effectively in a team environment.
• Strong organizational and problem-solving skills.
• Comfortable engaging with customers in person.
• Dependable, adaptable, and motivated to achieve goals.
• Previous experience in customer service, hospitality, retail, or sales is helpful but not required.

Responsibilities

• Build and maintain positive relationships with new and existing customers.
• Assist customers with product information, service options, and account-related questions.
• Represent client products and services through professional customer interactions.
• Support customer acquisition, account growth, and retention initiatives.
• Communicate effectively to understand customer needs and recommend appropriate solutions.
• Collaborate with team members to achieve individual and team performance goals.
• Maintain accurate customer information and provide updates as needed.
• Participate in ongoing training and professional development.

Skills

Communication

Interpersonal skills

Teamwork

Customer-focused

Organizational skills

Problem-solving

In-person engagement

Dependable

Adaptable

Willing to learn

Job description

INFINITE STRATEGY GROUP LLC in Greenville, SC is seeking a Customer Account Representative to provide information about products and services, assist with account-related needs, and support customer engagement initiatives. Training will be provided, and prior experience is not required, with an emphasis on building professional relationships and a positive customer experience.

The role emphasizes in-person customer interactions, strong communication, teamwork, and ongoing professional