In-Office Treatment Coordinator: Patient Care & Planning

Iowa Dental Implants & Oral Surgery; West Des Moines (IA); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Competitive pay

Bonus potential

Paid time off

401k matching

Health Savings Account

Medical, Dental, Vision

Life Insurance

Disability insurance

Employee assistance program

BLS/CPR certification

Career path advancement

National discount marketplace

Job summary

Paradigm Oral Health in West Des Moines, IA, is seeking a Treatment Coordinator to connect clinical expertise with an exceptional patient experience. You will guide patients through treatment options, discuss financials, and collaborate with the team to ensure professional, caring service.

Experience in dental settings is a plus. This in-office role includes competitive pay, benefits, and opportunities for career advancement within the practice.

Qualifications

• Highschool diploma or equivalent required.
• One year of customer service experience required.
• Medical or dental experience preferred.

Responsibilities

• Updates and maintains patient insurance information.
• Maintains doctor schedule to optimize time use.
• Partners with clinical team to ensure excellent patient experience.
• Collects payments from patients professionally.
• Understands treatment recommendations and develops plans.
• Communicates treatment options and costs clearly.
• Maintains HIPAA confidentiality.
• Performs other related duties as assigned.

Skills

Dental terminology

Friendly & professional

Typing & filing

Organizational skills

Leadership & problem-solving

Cross-functional teamwork

Education

Highschool diploma or equivalent

1 year of customer service experience

Medical or dental experience preferred

Job description

Paradigm Oral Health in West Des Moines, IA, is seeking a Treatment Coordinator to connect clinical expertise with an exceptional patient experience. You will guide patients through treatment options, discuss financials, and collaborate with the team to ensure professional, caring service.

Experience in dental settings is a plus. This in-office role includes competitive pay, benefits, and opportunities for career advancement within the practice.