In-Office Teller — Elevate Customer Experience & Growth

PNC; Chicago (IL); On-site; USD 36,000 - 60,000; Full time

Benefits offered by this job

401(k) with match

Medical/dental/vision

Paid holidays and time off

Job summary

PNC is seeking a Teller in its Retail Banking organization based in Chicago, IL. This in-office role focuses on delivering a unique customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff.

You will engage with customers in the lobby, leverage technology, and ensure accurate, efficient branch operations. No degree is required, and the role may consider education/certification combinations in lieu of a degree.

Qualifications

• No university degree required for this teller role.
• A combination of education and certifications may be considered in lieu of a degree.

Responsibilities

• Delivers customer experience and increases share of wallet while processing interactions.
• Educates customers on alternatives and refers opportunities to branch staff as appropriate.
• Performs lobby engagement and positions PNC products using available tools.
• Applies product and procedural knowledge to resolve customer issues.
• Ensures teller and branch operations are accurate and efficient.

Skills

Customer Focused

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Job description

PNC is seeking a Teller in its Retail Banking organization based in Chicago, IL. This in-office role focuses on delivering a unique customer experience, educating customers on financial options, and identifying opportunities to refer to branch staff.

You will engage with customers in the lobby, leverage technology, and ensure accurate, efficient branch operations. No degree is required, and the role may consider education/certification combinations in lieu of a degree.