In-Office Teller — Drive Customer Financial Wellness

PNC Financial Services Group, Inc.; Pittsburgh (Allegheny County); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical Coverage

Dental and Vision options

401(k) with company match

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. is seeking a full-time Teller based in Pittsburgh, PA at the Robinson Town Centre banking center.

The role focuses on delivering a unique customer experience, educating customers on banking options, and referring opportunities to branch staff to grow share of wallet. You will engage customers in the lobby and use available technology to facilitate transactions while upholding PNC’s standards of risk management and service excellence in an in-office setting.

Qualifications

• No university degree required; commensurate experience considered.
• Strong customer service mindset and problem-solving ability.
• Willingness to learn banking products and processes to assist customers.

Responsibilities

• Delivers a unique customer experience aimed at improving customer financial wellbeing and loyalty.
• Processes a variety of customer interactions and educates customers on banking options.
• Identifies banking opportunities during conversations and makes referrals to branch staff.
• Performs lobby engagement activities to connect with customers and position PNC products.

Skills

Accountability

Banking

Client Loyalty

Customer Experience

Customer Service

Identifying Opportunities

Leveraging Technology

Proactive Sales

Education

No Degree

Job description

PNC Financial Services Group, Inc. is seeking a full-time Teller based in Pittsburgh, PA at the Robinson Town Centre banking center.

The role focuses on delivering a unique customer experience, educating customers on banking options, and referring opportunities to branch staff to grow share of wallet. You will engage customers in the lobby and use available technology to facilitate transactions while upholding PNC’s standards of risk management and service excellence in an in-office setting.