Customer-Centric Teller: Elevate Banking Experience

PNC; Homewood (IL); On-site; USD 32,000 - 42,000; Full time

Job summary

PNC is seeking a Teller at the Homewood branch in Pittsburgh, PA. The role focuses on delivering a warm, customer-centric experience, educating customers on products and digital tools, and referring opportunities for branch staff as appropriate.

Responsibilities include maintaining accurate daily operations, supporting customers’ financial needs, and adhering to branch policies. This in-branch position emphasizes service, risk awareness, and teamwork within Retail Banking.

Qualifications

• No university degree required; experience not mandatory.
• Education or certs may be considered in lieu of experience.
• Customer service and banking knowledge helpful.

Responsibilities

• Delivers a customer experience that improves financial wellbeing and loyalty.
• Identifies opportunities during customer interactions and refers to branch staff.
• Engages with customers in the lobby and educates on using technology for transactions.
• Applies product knowledge to solve customer problems.
• Ensures teller and branch operations are accurate and efficient.

Skills

Customer Focused

Managing Risk

Proactive Sales

Digital Awareness

Effective Communications

Education

No Degree

Job description

PNC is seeking a Teller at the Homewood branch in Pittsburgh, PA. The role focuses on delivering a warm, customer-centric experience, educating customers on products and digital tools, and referring opportunities for branch staff as appropriate.

Responsibilities include maintaining accurate daily operations, supporting customers’ financial needs, and adhering to branch policies. This in-branch position emphasizes service, risk awareness, and teamwork within Retail Banking.