In-Office Teller: Customer Experience Advocate

PNC Financial Services Group, Inc.; Lansing (MI); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical/prescription drug coverage

Dental and vision options

401(k) with PNC match

Paid holidays and vacation

Job summary

PNC Financial Services Group, Inc. in Lansing, MI is seeking a Full-Time Teller to deliver a personalized customer experience, handle transactions, educate customers on alternatives, and identify banking opportunities during conversations. This in-office role emphasizes customer focus, risk awareness, and leveraging technology to connect customers with PNC products.

No degree required; prior experience not mandatory. Join a supportive in-office culture at PNC.

Qualifications

• No college degree required; prior experience not required.
• Strong customer service and communication skills are essential.
• Ability to engage customers and identify financial needs.

Responsibilities

• Deliver a unique customer experience aimed at improving financial wellbeing.
• Process a variety of customer interactions and educate customers on alternatives.
• Identify banking opportunities during conversations and refer to branch staff as appropriate.
• Educate customers on options for managing transactions using technology and self-service tools.
• Maintain teller operations and complete daily transactions accurately.

Skills

Customer Focused

Identifying Opportunities

Leveraging Technology

Proactive Sales

Accountability

Digital Awareness

Job description

PNC Financial Services Group, Inc. in Lansing, MI is seeking a Full-Time Teller to deliver a personalized customer experience, handle transactions, educate customers on alternatives, and identify banking opportunities during conversations. This in-office role emphasizes customer focus, risk awareness, and leveraging technology to connect customers with PNC products.

No degree required; prior experience not mandatory. Join a supportive in-office culture at PNC.