In-Office Telehealth Care Navigator — 12h Shift

TeleSpecialists; Brookhaven (GA); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Culture

Team environment

Career advancement

Benefits

Paid vacation

Tuition reimbursement

Leadership training

Job summary

TeleSpecialists, based in Brookhaven, GA, seeks a navigator to coordinate care between patients and physicians during telehealth encounters. The in-office midshift runs from 10:30 AM to 11:00 PM, requiring strong communication and multitasking across a busy teleneurology team.

The role emphasizes coordinating schedules, triaging calls, and ensuring seamless information transfer to physicians, with growth opportunities in a rapidly expanding digital healthcare company.

Qualifications

• High School Diploma required.
• 1 year in a call center preferred.

Responsibilities

• Coordinate teleneurologists' schedules for rounding and teleneurology.
• Serve as essential link between patients and teleneurology team.
• Receive and triage calls from client hospitals.
• Promote collaboration with internal and external healthcare teams.
• Other duties as assigned.

Skills

Communication skills

Adaptability

Written & Verbal communication

Self-motivated

Prioritization under pressure

Team communication

Education

High School Diploma

Job description

TeleSpecialists, based in Brookhaven, GA, seeks a navigator to coordinate care between patients and physicians during telehealth encounters. The in-office midshift runs from 10:30 AM to 11:00 PM, requiring strong communication and multitasking across a busy teleneurology team.

The role emphasizes coordinating schedules, triaging calls, and ensuring seamless information transfer to physicians, with growth opportunities in a rapidly expanding digital healthcare company.