Telehealth Care Navigator (Part-Time)

TeleSpecialists; Brookhaven (GA); On-site; USD 2,204,000 - 3,031,000; Part time

Benefits offered by this job

Medical, Dental and Vision benefits

Paid Vacation

Leadership Training Classes

Tuition Reimbursement

Job summary

TeleSpecialists is seeking a part-time in-office navigator to coordinate care between patients and physicians across our Brookhaven, GA and Fort Myers, FL offices. The role requires 24 hours per week with day, mid, and overnight shift options.

The navigator will handle teleneurology scheduling, triage calls from hospitals, and serve as a vital link among patients and the teleneurology team. Experience in fast-paced call centers is a plus.

Qualifications

• High School Diploma required.
• 1 year in a call center preferred.
• Strong written, oral and interpersonal communication skills.

Responsibilities

• Coordinate and manage teleneurologists’ schedules and telehealth routing.
• Serve as a key link between patients and teleneurology team.
• Receive and triage calls from client hospitals.
• Promote collaboration among internal and external care teams.
• Other duties as assigned.

Skills

Customer interaction

Communication skills

Adaptability

Self-motivated

Task prioritization

Interdisciplinary teamwork

Education

High School Diploma

1 year call center experience

Job description

TeleSpecialists is seeking a part-time in-office navigator to coordinate care between patients and physicians across our Brookhaven, GA and Fort Myers, FL offices. The role requires 24 hours per week with day, mid, and overnight shift options.

The navigator will handle teleneurology scheduling, triage calls from hospitals, and serve as a vital link among patients and the teleneurology team. Experience in fast-paced call centers is a plus.