In-Office Relationship Banker: Client Solutions & Growth

Bank of America; United States; On-site; USD 34,000 - 37,000; Full time

Job summary

Bank of America in the United States is hiring a client-focused associate to greet clients in the lobby, educate on mobile, online banking, or ATM self-service, and handle cash transactions with accuracy and care.

You will build relationships, follow established processes, and connect clients with experts in small business, lending, and investments to meet financial goals. Weekend or extended hours may be required.

Qualifications

• High school diploma or equivalent required.
• Strong customer service mindset with focus on client needs.
• Willingness to work weekends or extended hours as needed.
• Ability to learn and use self-service banking tools.

Responsibilities

• Engage clients in lobby and educate on self-service channels.
• Process cash transactions accurately and efficiently.
• Build relationships to address financial needs and goals.
• Follow processes and comply with laws and regulations.
• Manage client flow, appointments, and outbound calls as needed.
• Collaborate with experts in small business, lending, and investments.

Skills

Customer focus

Relationship building

Time management

Communication

Problem solving

Education

High School Diploma

Bachelor's Degree or business-related degree

Tools

ATM knowledge

Online banking

Job description

Bank of America in the United States is hiring a client-focused associate to greet clients in the lobby, educate on mobile, online banking, or ATM self-service, and handle cash transactions with accuracy and care.

You will build relationships, follow established processes, and connect clients with experts in small business, lending, and investments to meet financial goals. Weekend or extended hours may be required.