In-Office Plumbing Dispatch & Customer Support Pro

1-800-plumber-careers; Englewood (CO); On-site; USD 25,000 - 30,000; Part time

Benefits offered by this job

Competitive pay

Mon-Fri hours

In-office

Mentorship

No nights

Training

Job summary

1-800-Plumber + Air South Corridor is seeking a motivated, organized individual for an in-office Customer Service Representative / Service Dispatcher in Englewood, CO. You will handle calls, gather job details, and dispatch technicians while supporting billing and collections.

The role suits someone entering the workforce or needing school-hour work. The position emphasizes strong communication, teamwork with field staff, and maintaining accurate job records and customer satisfaction from

Qualifications

• Service Titan experience required.
• Office/dispatch or admin experience preferred.
• Plumbing, HVAC, or home services background a plus.
• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Basic accounting, invoicing, or billing experience is a plus.

Responsibilities

• Answer inbound calls and serve as the first impression for customers.
• Dispatch service calls to technicians efficiently and coordinate schedules.
• Monitor active jobs from start to finish and ensure documentation is complete.
• Prepare and submit permits to local municipalities as needed (if applicable).
• Review invoices for accuracy and assist with billing and collections.
• Lead follow-up on unsold estimates and opportunities to improve close rates.
• Maintain organized job records, permits, invoices, and financial documentation.

Skills

Service Titan

Dispatch experience

Customer service

Communication

Organization

Job description

1-800-Plumber + Air South Corridor is seeking a motivated, organized individual for an in-office Customer Service Representative / Service Dispatcher in Englewood, CO. You will handle calls, gather job details, and dispatch technicians while supporting billing and collections.

The role suits someone entering the workforce or needing school-hour work. The position emphasizes strong communication, teamwork with field staff, and maintaining accurate job records and customer satisfaction from