In-Office Personal Injury Case Coordinator

LA Injury Attorneys; Burbank (CA); On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Competitive salary

Health insurance

Opportunity for advancement

Paid time off

Job summary

L.A. Injury Attorneys in Burbank seeks a Case Manager Assistant to maintain client medical records, billing documentation, and case files accurately and accessibly.

This in-office role supports Case Managers, paralegals, and attorneys in a fast-paced environment, with growth opportunities and direct client interaction, including Spanish-speaking clients. Spanish-language ability preferred but not required.

Qualifications

• 2+ years of experience in a similar role within a law firm, ideally in personal injury.
• Associate’s degree or certification in legal studies, health information management, or a related field preferred for candidates without direct experience.
• Strong organizational and self-motivation skills, with exceptional attention to detail.
• Proficiency with case management software, such as Filevine or a similar platform, and medical records databases.
• Excellent written and verbal communication skills.
• Ability to handle sensitive information with discretion and maintain confidentiality.
• Understanding of HIPAA regulations, personal injury law, and medical terminology.
• Familiarity with legal document management and workflow coordination.
• Ability to work independently while coordinating with Case Managers, paralegels, attorneys, and clerks.

Responsibilities

• Communicate with clients, adjusters, and medical offices, including drafting and sending letters.
• Report third-party liability claims to Medi-Cal, Medicare, and private health insurance providers to obtain liens.
• Request, receive, process, and organize medical records, imaging, and billing information from hospitals and healthcare providers.
• Review and analyze medical records to confirm accuracy, identify missing documents, and proactively request missing files or dates of service.
• Track, follow up on, and maintain detailed logs of all requests and correspondence with medical providers.
• Enter charges, payments, and balances into Filevine for legal assistant review.
• Conduct balance confirmations with medical providers for settlement negotiations, discovery, mediation, or trial preparation.
• Maintain and update client files by reviewing case notes and tracking treatment progress.
• Organize and label digital records according to firm procedures and document retention policies.
• Collaborate with attorneys, Case Managers, and lien specialists to support case flow, litigation, and pre-trial preparation.
• Organize physical and electronic files.
• Schedule doctor’s appointments for clients.
• Maintain confidentiality and comply with HIPAA and other privacy regulations at all times.
• Perform other relevant duties as assigned. Management retains the right to add to or change the duties of this position at any time.

Skills

Attention to detail

Organizational skills

Communication skills

Education

Associate’s degree

Certification in legal studies

Health information management

Tools

Filevine

Medical records databases

Job description

L.A. Injury Attorneys in Burbank seeks a Case Manager Assistant to maintain client medical records, billing documentation, and case files accurately and accessibly.

This in-office role supports Case Managers, paralegals, and attorneys in a fast-paced environment, with growth opportunities and direct client interaction, including Spanish-speaking clients. Spanish-language ability preferred but not required.