In-Office Part-Time Sales Support Lead — Drive Campaigns

Southhavenmi; Benton Harbor (MI); On-site; USD 26,000 - 34,000; Part time

Benefits offered by this job

Team environment

Promotions from within

On-board training

Stock option potential

Bonus plan

Job summary

Mid-West Family Marketing & Media seeks a Sales Support Lead to assist the sales team and manage support projects. This part-time, in-office role requires commuting to the designated location and coordinating contracts, production orders, and order integrity.

You will work with the sales leadership, Director of Traffic, and Business Manager to resolve issues, streamline campaigns, and ensure client satisfaction. Strong MS Office skills and 5+ years in sales support are expected.

Qualifications

• Minimum 5+ years of past sales support or related experience.
• Proficient with Microsoft Office and Windows 10.
• Experience with project management tools like Monday.com is a plus.
• Strong interpersonal and communication skills focused on customer success.
• Attention to detail and quick learner.

Responsibilities

• Work with other sales support team members and manage all sales support team projects
• Process contracts for new or revised orders from our Business Development team and insert their components into our systems for approval by management
• This is a part-time, in office, position. Office locale will be determined based on proximity to your home, but you must be able to commute to work each day.
• Request production orders, upload audio commercials, to ensure on-air ads are running correctly
• Communicate with teammates and clients to get the necessary information to build orders and send them to our internal teams for successful execution
• Work closely with the sales team, sales leadership team, the Director of Traffic, and the Business Manager to learn, solve problems, and provide innovative solutions to ensure the project is completed to the satisfaction of the client
• Troubleshoot issues with project execution that may arise from time to time
• Manage projects, both long-term and short-term, for complex campaigns or internal systems
• Pull reports and analytics, where necessary, and provide insight when requested
• Learn all of the products and processes of Mid-West Family Marketing & Media
• Analyze all work produced in the project execution process, and by fellow teammates for accuracy
• Cover front desk at lunches and as needed.

Skills

Sales support experience

Customer service

Communication skills

Attention to detail

Tools

Microsoft Office

Windows 10

Monday.com

Job description

Mid-West Family Marketing & Media seeks a Sales Support Lead to assist the sales team and manage support projects. This part-time, in-office role requires commuting to the designated location and coordinating contracts, production orders, and order integrity.

You will work with the sales leadership, Director of Traffic, and Business Manager to resolve issues, streamline campaigns, and ensure client satisfaction. Strong MS Office skills and 5+ years in sales support are expected.