In-Office Mail Center Manager | Customer Service Lead

iPostal1; Salt Lake City (UT); Sur place; USD 23 419 - 26 174; Plein temps

Avantages offerts par ce poste

Two-week paid training program

Career development opportunities

Résumé du poste

A leading mail service provider in Salt Lake City, Utah, is seeking a Mail Center Manager to oversee customer service and mail processing in an office setting. This full-time role requires strong organizational skills and prior experience in customer service. Responsibilities include managing incoming mail, assisting clients, and maintaining inventory. The position offers a two-week training program and operates Monday to Friday from 9 AM to 5 PM.

Qualifications

• Ability to work independently and handle confidential mail with discretion.
• Results-oriented with a strong work ethic.
• Excellent communication skills both verbal and written.
• Previous customer service experience required.

Responsabilités

• Receive mail, scan into software, and file appropriately.
• Answer calls and in-person inquiries professionally.
• Assist customers in retrieving their mail.
• Deliver information in a positive manner to develop client relationships.
• Keep inventory of mail and office supplies.

Connaissances

Strong work ethic

Organization skills

Excellent verbal communication

Excellent written communication

Ability to work independently

Customer service orientation

Description du poste

A leading mail service provider in Salt Lake City, Utah, is seeking a Mail Center Manager to oversee customer service and mail processing in an office setting. This full-time role requires strong organizational skills and prior experience in customer service. Responsibilities include managing incoming mail, assisting clients, and maintaining inventory. The position offers a two-week training program and operates Monday to Friday from 9 AM to 5 PM.