Hybrid IT Operations Engineer

Telemetry Today LLC; Sunnyvale (CA); On-site; USD 85,000 - 110,000; Full time

Job summary

Applied Intuition, Inc. is seeking an IT Operations Engineer to design, build, and maintain a scalable IT infrastructure. You will respond to help desk requests via phone, email, remote access, and on-site support, escalating complex issues to senior staff.

The role requires 4+ years in IT operations, experience with Google Workspace and Active Directory, and capability to support Linux, Windows, and Mac systems. Strong networking and SaaS administration skills are valued.

Qualifications

• 4+ years in IT operations in a fast-paced environment.
• Experience with Google Workspace and Active Directory systems.
• Experience supporting Linux, Windows, and Mac systems.
• Knowledge of networking protocols and equipment (VPN, DNS, next-gen firewalls, routers, switches, or access points).
• Experience deploying, integrating, and administration of SaaS applications.
• Ability to operate in high pressure situations, manage multiple priorities and stay disciplined while flexible.
• Experience in creating IT processes and procedures.
• CompTIA Security+ certification and CCNA certification are preferred.

Responsibilities

• Design and build out a scalable IT infrastructure for a rapidly growing organization.
• Respond to information technology help desk requests via phone, e-mail, remote access, and onsite support, escalating complex requests to senior staff.
• Provide technical assistance and support for issues related to computer systems, networks, software, and hardware.

Skills

IT operations

System administration

Desktop support

Google Workspace

Active Directory

Powershell

bash

Shell scripting

Education

CompTIA Security+ certification

CCNA certification

Tools

Linux

Windows

Mac

Networking equipment

Job description

Applied Intuition, Inc. is seeking an IT Operations Engineer to design, build, and maintain a scalable IT infrastructure. You will respond to help desk requests via phone, email, remote access, and on-site support, escalating complex issues to senior staff.

The role requires 4+ years in IT operations, experience with Google Workspace and Active Directory, and capability to support Linux, Windows, and Mac systems. Strong networking and SaaS administration skills are valued.