In-Office Front Desk Receptionist & Client Concierge

GRIFFITH LAW GROUP; Franklin (TN); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Vision insurance

Paid time off

Referral program

Bonus opportunities

Regular office outings

Frequently catered breakfast/lunch

Job summary

GriffithLaw in Franklin, TN is seeking a Front-Desk Receptionist who will be the calm, compassionate voice clients hear during difficult moments. The role emphasizes professionalism, warmth, and outstanding customer service as the first impression of our firm.

Ideal candidates enjoy interacting with people, communicate clearly, and thrive in a fast-paced office. This in-person position requires reliability, attention to detail, and the ability to balance empathy with efficiency while supporting

Qualifications

• 2+ years of client-facing experience preferred.
• Excellent verbal and written communication skills.
• Professional appearance and positive attitude.
• Reliability and punctuality; able to be in the office every day.
• Empathy and ability to handle sensitive conversations.
• Strong organizational skills and attention to detail.

Responsibilities

• Answer incoming calls promptly and professionally.
• Greet visitors and direct to appropriate staff.
• Notify staff of arriving clients and escort to conference rooms.
• Maintain a welcoming reception area and manage mail and packages.
• Assist with general clerical tasks and office upkeep.
• Support attorneys and administrative staff as needed.

Skills

Client-facing experience

Excellent communication skills

Reliability & punctuality

Empathy & compassion

Professional appearance

Organized & detail-oriented

Microsoft Office proficiency

Tools

Microsoft Office

Job description

GriffithLaw in Franklin, TN is seeking a Front-Desk Receptionist who will be the calm, compassionate voice clients hear during difficult moments. The role emphasizes professionalism, warmth, and outstanding customer service as the first impression of our firm.

Ideal candidates enjoy interacting with people, communicate clearly, and thrive in a fast-paced office. This in-person position requires reliability, attention to detail, and the ability to balance empathy with efficiency while supporting